Do you offer free shipping?
Yes! We proudly offer free shipping on all orders within the U.S. — no minimum required.
How long does delivery take?
Standard free shipping takes 3–7 business days. Expedited options are available at checkout.
Is my payment secure?
Yes — we use encrypted, secure payment gateways to keep your information safe.
What is your return policy?
We offer hassle-free returns within 30 days of delivery for unused products in original packaging.
How can I track my order?
You’ll receive a tracking number by email once your order has shipped.
When will I receive my refund?
Once your return is received and inspected, refunds are processed within 5–7 business days back to your original payment method.
Can't find what you're looking for?
We’re here to help! If your question isn’t answered in our FAQ, our customer care team is just a message away.
📩 Email us at: Purenest@gmail.com
We’ll get back to you within 24 hours on business days.
Other inquiries? Let's chat.
Please email us at Purenest@gmail.com